Frequently Asked
Questions
Q: What if we already have a tape backup system?
Using a tape backup system and
a remote backup system offers the
best of both worlds. Critical files, like billing, customer contact files
and databases can be kept on the remote backup system. While, the
tape system can be used to create a full backup of the entire system
once or twice a month, instead of on a daily basis. The tapes and
drive will last longer and require less maintenance. The remote backup
system can provide a quick and easy way to retrieve critical files and
databases without the hassle of searching through tapes.
best of both worlds. Critical files, like billing, customer contact files
and databases can be kept on the remote backup system. While, the
tape system can be used to create a full backup of the entire system
once or twice a month, instead of on a daily basis. The tapes and
drive will last longer and require less maintenance. The remote backup
system can provide a quick and easy way to retrieve critical files and
databases without the hassle of searching through tapes.
Q: How long will a remote backup take?
Offices
with high-speed internet connections should find this service
comparable with tape drives. Dial up users will be able to do
incremental backups in thirty to sixty minutes. The initial backup can
take several nights to complete. We recommend backing up the most
important files first and then selecting other files as the backup
progresses. Or, the initial backup can be run over the weekend. Also,
we can come to your office and make the initial backup of your system.
Q: Onsite, Offsite - What's The Difference?
Basically,
remote backups work like regular tape backups, with one important
difference. Instead of sending backups to a tape drive or other media
attached to the computer being backed up, a remote backup sends
encrypted file data over the internet to a computer file storage system
safely off-site.
This usually happens at night while your business is closed and nobody is using the computers. It's completely automatic. In fact, you may forget it's working every night.
This usually happens at night while your business is closed and nobody is using the computers. It's completely automatic. In fact, you may forget it's working every night.
Q: Why Are Remote Backups Considered More Beneficial?
The data is encrypted and immediately stored off-site
using an automated backup system. Also, only an internet connection is
needed. Completely eliminating the need for expensive backup equipment
and media. And, since the system is automated, manual labor is
eliminated.
Q: How Secure Are Remote Backups?
Very. All
files are encrypted using Blowfish or DES encryption which is selected
by the user with their own personal encryption code which is only known
by the user of the system. Blowfish encryption has never been broken by
a hacker. DES is used by the federal banking system.
Q: What is encryption?
Encryption is basically a mathematical formula that
scrambles a data file. And the only way to unscramble it is with the
encryption code.